Blog

7 Proven Ways to Boost Customer Happiness in 2015

If you want to boost customer happiness in 2015, you have to take purposeful action. Happy customers are something that no business should ever take for granted, yet few companies make this metric a priority. If you want great business results in 2015, you can’t focus on things like revenue and conversion rates alone–you need to […]

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5 Ways To Stay Productive When Working From Home

Working from home can be incredibly rewarding and the majority of people who do it find they are much more satisfied with their jobs. But to work from home on a regular basis you must be well organised, have time management skills and be a self-starter. If you are planning to work from home in […]

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A Surprising Upside to Terrible Weather

New York City may have just dodged the full fury of the “Storm of the Century” (sorry, Boston), but if you live in the northern part of the country you know that any such reprieve is always temporary. Another “snowmageddon” will come barreling down at your city at some point in the future. Besides being an opportunity […]

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Powerful Instagram Tools to Help You Get More Followers

Why is Instagram so popular? Because pics & vids are more exciting than words! And there are many tools out there that make it easier to share your Instagram pics & vids — and manage your Instagram account. In this post, I’ll show you 6 of these tools. The tools not only help you get […]

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Hiring a VA? Check out how they can help & what steps to take

Hiring a Virtual Assistant will allow you to get on with your business tasks while you delegate jobs to them that you either don’t have time for, or can’t do yourself. Working remotely with a computer and other business equipment, VA’s have full internet access and can help businesses with a whole range of tasks, […]

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Stop LinkedIn from sharing which profiles you view

Updated June 25, 2017 to reflect changes to the LinkedIn platform. There are a number of reasons that you may be perusing the profiles of others on LinkedIn. Whether it’s because you’re checking out the staff of a place you want to work, looking up job history for co-workers, or you’re just curious what someone has done […]

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10 Simple Productivity Tips for Organizing Your Work Life

Productivity is all about efficiency — doing more, faster and with less.  And with increasing demands from today’s anytime, anywhere workplace, it is has never been more important. To get the most out of your day, you need to focus on these three segments of your life: Time Humans are notoriously poor multitaskers, so managing […]

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No Funds For ‘Outside Marketing’? Teach Yourself.

It’s something I hear regularly at networking groups and in various blogs; business owners who are desperate for some digital marketing assistance, but they simply can’t afford it. That’s understandable; in the first few years of setting up a business, outsourcing isn’t always affordable. The problem occurs, however when digital marketing is simply needed…which today, […]

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5 Steps to Getting Your Employees Involved in Social Media – Sprout Social

By Elizabeth Harper for Sprout Social on October 3, 2014  While many businesses focus on spreading their social reach by adding more followers, you may find that your best advocates are right under your nose. Your employees are already some of the most engaged, best-informed advocates of your brand — and given the right tools and training, […]

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What Would Jane Austen Do? A Guide to Social Media Etiquette

By Laura Hale Brockway From PR DAILY Jane Austen novels are full of characters who make astounding social errors. From Mr. Collins over-ingratiating himself with Lady Catherine de Bourgh in “Pride and Prejudice,” to Emma’s very cruel and very public snubbing of Miss Bates in “Emma,” Austen’s novels illustrate perfectly how not to behave. And […]

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